Alvarado-Acuña, Luis Segundo
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Alvarado-Acuña
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Luis Segundo
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lualvar@ucn.cl
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Publicación Decision Making in Artificial Intelligence Training Programs(Springer Nature, 2025-03-25) Yzquierdo-Herrera, Raykenler; Piñero-Pérez, Pedro Yobanis; Pérez-Pupo, Iliana; Alvarado-Acuña, Luis Segundo; García-Vacacela, Roberto; Hernández-Pupo, Luis GabrielThis work addresses the challenge of capacity building in the areas of artificial intelligence and data science. It starts by recognizing the need for new academic programs that consider these subjects as central themes. To develop researchers skilled in topics such as computational intelligence, decision-making in uncertain environments, generative artificial intelligence, and other trends in the development of new AI technologies in society, an ethical approach is required. In the methods section, the proposal addresses the fundamental challenges related to these topics and provides a brief analysis of the state of the art. Additionally, a training strategy is proposed, ranging from short-cycle programs to postgraduate education. The proposal includes a short-cycle program for a Data Science Technician, an Artificial Intelligence Engineering degree, and a master’s degree in Artificial Intelligence. In this way, the training is provided at various levels, accompanied by a strategy for continuous education. In the results analysis section, the proposal was evaluated by a group of specialists in curriculum design, yielding positive results. Finally, the conclusions focus on the fair and ethical development of artificial intelligence.Publicación Platform for Project Management IADESPro, Supported by Artificial Intelligence(Springer Nature, 2025-03-25) Álvarez-Sago, Yunieck; Piñero-Pérez, Pedro Yobanis; Pérez-Pupo, Iliana; Yzquierdo-Herrera, Raykenler; Alvarado-Acuña, Luis Segundo; Hernández-Pupo, Luis GabrielThis work addresses the challenges of managing science and innovation projects, with a particular focus on the issues faced by the international science and innovation funding and project management office of CITMA. As part of the study, a state-of-the-art review is conducted to examine trends in project management. A critical analysis based on the literature is then presented. In the methods section, a proposed platform for project management, called IADESPro, is introduced. The proposed platform is based on agile management methods and performance domains, incorporating best practices from PMBOK and ISO standards. The platform is supported by artificial intelligence techniques to aid decision-making. The proposed platform focuses on value generation, covering the various performance domains of project management. In the results section, the implementation of the platform is evaluated in the context of managing research and innovation projects. A comparison is made between the proposed platform and others reported in the literature, with a critical analysis of their advantages and disadvantages. The feasibility of the proposal is demonstrated, along with its potential for decision-making in environments characterized by uncertainty.Publicación Measurement of Perceived Quality in Conversational Systems (Chatbots)(Springer Nature, 2025-03-25) Hernández-Pupo, Luis Gabriel; Yzquierdo-Herrera, Raykenler; Alvarado-Acuña, Luis Segundo; Piñero-Pérez, Pedro Yobanis; Pérez-Pupo, Iliana; Bello-Pérez, RafaelThe increase in the number of conversational systems (chatbots) applied to different scenarios in society is notable. However, the development of metrics and evaluation methods for chatbots still remains an open line of research. The aim is to create evaluation methods that are less and less invasive and that do not reduce the participation of users or other human agents. In this work, in the methods section, a systematic review is carried out on different evaluation methods for chatbots. Then, in the same section, new metrics for the evaluation of conversations with chatbots inspired by the neutrosophic theory are presented. In the results section, the validation of the proposed model is carried out. The applicability of the model is evaluated and the proposal is subjected to expert triangulation methods. In the work, it is possible to demonstrate that the application of neutrosophic logic can contribute to achieving a more natural response from chatbots. This effect can be useful to mitigate the presence of false responses or hallucinations.